17 inch wireless queuing machine

1、 Product Overview

The queue call management system uses high-tech computer technology to fully simulate the entire process of a crowd queuing. Users select a certain business from the number taking machine and obtain the queue number for this business, entering the queue for this business. The salesperson responsible for this business calls the number entered into the queue through the caller, and the number is displayed on the window display screen and broadcasted through the calling unit and sound system. The use of queuing and call management system has relieved customers of the trouble of queuing, improved privacy and confidentiality, shortened waiting time, and effectively improved the quality of customer service at the window; Simultaneously monitoring and predicting customer traffic, real-time monitoring of service status, providing useful management information, optimizing resource allocation, and improving labor productivity.

2、 Product rendering




3、 Functional Features

The number taking machine is a key device in the queuing system, and currently popular queuing systems use touch screen technology. The user interface of the number retrieval machine can be designed by the user themselves. Based on the changes in the user's business type and service window, our company will provide free software upgrades, such as adding windows, adding queue types, etc.
1. Touch screen display: using surface acoustic wave touch technology to ensure a touch count of over 60 million times. 17 inch TFT LCD screen, true color, with a resolution of up to 1024 * 768.
2. Thermal printer: low noise, fast printing speed. Printing speed: greater than 80mm/s, automatic paper cutting, national standard first and second level Chinese character libraries, thermal paper for printing, paper width 80mm.
3. Paper shortage prompt: If the printer is out of paper, the broadcast system will prompt the message "Printer out of paper", and there will be corresponding prompts on the display screen.
4. It can display multiple service queues and support secondary queuing.
5. Configure the amplifier and audio system to provide multiple sound formats of prompt tones and background music, such as MP3.
6. Rich query and statistical functions.
7. The system can support over 100 types of services
8. The system supports more than ten online unified account issuance
9. Customers can completely customize and replace the images on the numbering machine interface according to their own design
10. Customers can customize and replace the buttons for various businesses according to their own design
11. Customers in various business queues can freely increase or decrease as needed
12. The addition or removal of operating staff and the login account can be freely changed by customers
13. Customers can independently make personalized changes to the information of voice calls

Instructions:
(1) When the printer is paperless, the buttons are invalid. Do not forcefully remove the ticket number before it is printed, otherwise the printer may jam.
(2) When the number taking machine unexpectedly loses power, the original printed ticket number is still valid.
(3) The ticket number printed by the number taking machine will automatically reset after 23:00, or it can be reset after starting work in the morning. The time can be set by the user themselves.

4、 Product parameters

Product dimensions	17 inches
touch screen	Infrared Multi touch Screen
printer	532 high-speed thermal printer, paper width 80mm
Auxiliary equipment (optional)	Internal/external magnetic stripe card reader (single track/double track optional), second-generation ID card reader, IC card reader
Voltage power supply	AC220V±10%
Surface material	Cold rolled steel plate, metal baking paint
Installation method	Standing upright on the ground
Body color	silver gray
Operating Temperature	0℃～55℃
Operating Humidity	20% to 80% (non condensing)
Storage temperature	-20℃～65℃
Storage humidity	10% to 90% (non condensing)
working power supply	AC 110V～240V 50/60Hz
rated power	160W
built-in speaker	2 × 8Ω / 5W
Body size	1443mm*415mm*450mm
Net weight	40Kg
Wireless module	Provide a 5dB antenna located at the top of the back of the chassis for signal reception
SATA hard drive	Optional high-speed SATA hard drive inside the chassis
host configuration	IntelD5251.8G/KSTDDR3-2G/32GSSD/

5、 Product real-life photos




6、 Application Cases





7、 Accessories Description

Number picking machine: Place it at the place where the ticket needs to be picked up, and only one is required as standard
Caller: Used for calling customer queue numbers at the processing window, each processing window needs to be equipped with one
Window screen: (regular four character, five character, and eight character screens) used to display the current call information of the window, and each processing window needs to be equipped with one
Evaluator: Used to reflect customer satisfaction (can be selected according to the situation)
Integrated screen: used for centralized display of call information in the rest area (conventional four line and five line Bazi) (optional according to the situation)